Rocket Lawyer Review – Honest Overview, Pros & Cons (& Its Alternatives)
Rocket Lawyer has helped a huge number of businesses form an LLC over the years, and despite the strong competition out there, it remains one of the most popular LLC formation services. We will take a look at the pros and cons of Rocket Lawyer, as well as look at some reviews and alternatives to help you decide if Rocket Lawyer is right for you.
And if you truly want to know all the best possible alternatives — read our best LLC service guide here.
- Jump to Rocket Lawyer Alternatives
- Rocket Lawyer Overview
- Quick Rocket Lawyer’s Score = 7/10
- Pros and Cons of Rocket Lawyer
- Rocket Lawyer’s Pricing Structure
- Thorough Review of Rocket Lawyer & It’s Features
- Their Customer Support | 8/10
- Pricing and Overall Value | 6/10
- Their Credibility and Ease of Use | 7/10
- Speed of Rocket Lawyer’s Service | 8/10
- Is Rocket Lawyer Right For You?
- 3rd Party Reviews of Rocket Lawyer
- Final Opinion
- Top Rocket Lawyer Alternatives
- FAQs of Rocket Lawyer
- Want Something Different Than RocketLawyer? Here Are Some Other LLC Reviews
Rocket Lawyer Overview
Rocket Lawyer is a little different from other LLC formation services or registered agent services, as it is primarily a legal services website, offering a variety of legal help to its many customers (including LLC formation). Services are available to both small businesses and individuals, and one of the services they offer is LLC formation. Founded in 2008, it has quickly grown into a big player in the legal services space, having helped more than 20 million businesses.
In addition to LLC formation, the company also offer help create custom legal documents and contracts, will review a variety of documents and contracts, and offers phone legal advice session with lawyers to name a few additional services.
If you need only one service, you are able to purchase each service for a one-time fee, however, if you are going to be making use of multiple services, then the most cost-effective way to go is to subscribe to the monthly membership plan.
Quick Rocket Lawyer’s Score = 7/10
When reviewing Rocket Lawyer we took into account these 4 main points:
- How’s their customer support? = 8/10
- How’s their pricing and overall value? = 6/10
- Their credibility and ease of use = 7/10
- Rocket Lawyer’s service speed = 8/10
As you can see — based on these criteria points, Rocket Lawyer scored roughly 7 out of 10. We will cover these points in more detail below.
Mainly, you should choose Rocket Lawyer if you plan to use some additional legal services apart from just LLC filings. Some of those would be legal consultations with a lawyer, downloading some legal form templates, and filing some other unrelated legal documents.
The company has had some pretty good reviews and feedbacks recently as they seemingly tried to improve themselves on this front and clear the not-so-terrific past.
However, their pricing is quite expensive if you just need an LLC incorporation service and we believe there are some better alternatives for that.
Pros and Cons of Rocket Lawyer
Rocket Lawyer’s Pricing Structure
Rocket Lawyer is a little different to those companies out there that offer LLC formation as their main service. Although Rocket Lawyer does form LLCs, it also offers an extensive array of other legal services. The company charges $99.99 to form an LLC, and while this is not a huge amount of money in the legal world when you compare it to other LLC formation services, it is on the more expensive side. Click here to see extensive pricing on their website.
As a non-member, once you pay the $99.99 fee for the LLC formation service, you will receive:
Another way to make use of the LLC formation service, is with their monthly subscription fee. With this, the LLC formation service is only free if you are a new member. This legal services subscription is $39.99, and is the option you should go for if you’re interested in the other services the company offers. There isn’t any difference between the LLC formation service you’ll get either as a member or a non-member, and you can cancel the subscription at any time. There are a huge number of additional features you’ll get with the subscription, the full list of which you can find on the company website, but below are some of the main features you can get include:
Review count: 2333+
Form an LLC today with RocketLawyer starting from $99 + state fees. They have a great customer satisfaction rating and over 2333+ verified reviews.
Thorough Review of Rocket Lawyer & It’s Features
Their Customer Support | 8/10
Overall, the customer support provided by Rocket Lawyer is good. There are several ways you can get in contact, including via phone, by sending them an email, or using the live chat service. Although they are not open for customer support on the weekends, they have long, weekday availability, as you can get in contact with them from 9am to 9pm.
The phone tends to be answered very quickly, and you will immediately be in touch with a knowledgeable customer representative who will be able to get your questions answered. If email is your preferred method of communication, you are likely to get a response within 24 hours. The live chat option is not as good as some other live chat services out there, as they will first try offering you related, pre-written Q+As relating to the keywords that you input into the live chatbox.
Pricing and Overall Value | 6/10
It would be fair to say that compared to some other alternatives — Rocket Lawyer is quite expensive. Their basic package starts from $99.
So if you’re just looking to create an LLC — Northwest or Zenbusiness is definitely a better choice.
Although, Rocket Lawyer has its benefits when it comes to other legal services that they provide. Plus, you can get a monthly subscription and get some of their services pretty much anytime on demand. They also include some legal document templates and so on.
Their Credibility and Ease of Use | 7/10
As we mentioned, Rocket Lawyer has been founded in 2008 – in one of the toughest economical times. Maybe that’s why they decided to “innovate” and offer the market some legal services for average folk and small businesses. A relatively low-cost, subscription-based model played out well.
Mainly they have quite a lot of positive customer feedback and testimonials. Although, there were some bad times when they decided to offer free trials and probably put a “too tiny” small print that needed to explain that the customer will be charged after the trial automatically.
Now there don’t seem to be any significant problems. The Rocket Lawyers website itself loads quite fast and is easy to use.
The ordering process is quite simple, but a little bit lengthy as you need to go through each and every of their “add-ons” in order to place the order. Some customers might confuse this with annoying upselling. That’s why we gave it 7 points out of 10.
Speed of Rocket Lawyer’s Service | 8/10
Like most LLC formation services, the turnaround time varies depending on the state where you are setting up your LLC. If you do want to find out the turnaround time, you have to go through a bit of a process that involves going through the order form until you reach the page where you expedite your order.
Some companies offer the turnaround time before having to fill out any forms, so this is quite an extended process, especially if you choose not to go with the company if you are not happy with how long it will take.
Is Rocket Lawyer Right For You?
There are a few things you need to look at before deciding if Rocket Lawyer is right for you. Are you only looking for an LLC formation service? Or do you want the full package?
If the only thing you are after is an LLC formation service, then Rocket Lawyer may not be your best option (see our recommended alternatives). There are others out there that do the same thing at a much more affordable price tag, some of which even offer a free registered agent service as well. However, if it is the legal services you want as well and hiring a lawyer is too pricy, then Rocket Lawyer is a good alternative.
3rd Party Reviews of Rocket Lawyer
There are literally thousands of reviews out there for Rocket Lawyer, which is definitely a good thing, as it means that the company has been around for a long time, has helped many businesses form an LLC, and have a lot of experience in the field. Reading reviews is one of the best ways to get a feel for what a company is like, as you’ll be hearing from real-life clients, and hearing what their experience was like, be it good or bad, without any bias.
In general, the reviews you’ll find about Rocket Lawyer online are very positive, and their clients enjoy how easy the company is to deal with, the good customer service, and the fact that their legal services subscription package comes with a free trial.
- Rocket Lawyer has a big number — 3,800+ reviews on Trustpilot (earning them 4.7 stars out of 5). See their reviews on Trustpilot here.
- There are also around ~1,700 reviews of Rocket Lawyer on SiteJabber (see them here).
- Here’s Rocket Lawyer’s BBB (Better Business Bureau) profile with reviews and complaints.
- ConsumerAffairs.com gives Rocket Lawyer a whopping 4.8 stars out of 5 based on 400+ reviews (see them here).
- If you’re searching for reviews of Rocket Lawyer on Reddit — you will find some. But they don’t have a dedicated subreddit page, so testimonials will be scattered around.
- Google Reviews, unfortunately, don’t have anything about Rocket Lawyer.
Here are some notable reviews from Trust Pilot:
“Rocket Lawyer is an amazing website that provides a lot of useful and complete contracts and agreements with a small monthly charge. It’s highly recommended.”
“Extremely good service. Used it for the first time and found it easy and straightforward. Very pleased to pay for this service in the future. thanks for the free trial.”
“I would recommend Rocket Lawyers as a guide to get started. I have not experienced their legal practice but will in the future. They offer a range of services that make you feel supported in starting your business. I am inclined to work with Ricket Lawyers in the future.”
Having helped thousands of customers for many years, it is hard to find fault with Rocket Lawyer, and most of their clients will agree. The biggest factor here is if you would prefer to get the stand-alone LC formation package, or their comprehensive legal service plan. It is clear that they would much rather people go with the plan, which is paid monthly, as this is a much more appealing price tag. If you’re going just for the LLC formation package, although you will be getting a great service overall, there are cheaper options out there.
Top Rocket Lawyer Alternatives
If you feel as though Rocket Lawyer is not the company for you, there are plenty of other options out there that offer similar services. Let’s have a look at two of the best alternatives out there, and what they can offer.
Alternative #1 – ZenBusiness
Zenbusiness is one of the best LLC formation services in the industry, and one of the most popular. This is largely thanks to its low price point. Zenbusiness is a huge $60.99 cheaper than Rocket Lawyer when looking at just their LLC formation, as you can get your business formed for just $39 if going with the basic package.
In addition to just forming your LLC, Zenbusiness will also throw in a free operating agreement, 12 months of free registered agent services, and various other free add ons, which is more than you get if you decide to go with Rocket Lawyer. Like Rocket Lawyer, the company makes the whole process very quick and efficient.
One of the biggest downsides of Zenbusiness is their experience in the field. They are relatively new to the game, having only formed in 2015, compared to 2008 when Rocket Lawyer was formed.
Read a full review of ZenBusiness here.
Alternative #2 – Northwest Registered Agent
Northwest Registered Agent is another big player in the game. The company opened its doors in 1998, so has been around even longer, and certainly knows what they are doing when it comes to LLC formation services. One of the biggest selling points about this company is its customer service. The premium, in-house support is made up of professionally trained corporate guides, so you’ll always get your question answered.
If you opt to form an LLC with them, they will also include a full year of registered agent services included in the package, which is often a big plus for those that are starting a new business.
The downside is they are on the slightly higher side when it comes to price. If you are on a budget, there are plenty of cheaper options out there. Their LLC filing cost is a set rate of $225, plus state fees, meaning there are some LLC formation services that are a good $185 less. However, like with all things in the world, you get what you pay for, and Northwest Registered Agent is one of the best in the industry, which the reviews online clearly show.
FAQs of Rocket Lawyer
Is there anything else that Rocket Lawyer can do, other than form LLCs?
In addition to LLC formation services, Rocket Lawyer offers an extensive range of other services for both the individual and businesses. In fact, it offers a wider variety than most in this industry, ideal if you are looking for other tools in addition to LLC formation. They will even help you create a last will and testament if needed. They can help your business when it comes to corporate compliance, offer a selection of legal documents, have a registered agent service, and help with a range of human resource issues and much more.
How fast is Rocket Lawyer at processing LLCs?
As with most LLC formation services, the time it takes can vary greatly depending on a large number of factors. For a start, it depends on which state you are applying to, as each state works to a different time frame, some will take just a few days to process, while others can take a few weeks. In general, though, they are comparable to other LLC formation services, not particulary fast, but not slow either.
Are there many upsells I should look out for?
Yes, Rocket Lawyer does have some upsells, some of which they can be quite pushy about. There is no obligation to use their other services if all you want is LLC formation, but they will try and offer you some of their other services in the process, such as their legal services subscription plan. You may be asked serval time if you would like to sign up for this subscription, so if it’s not something you’re interested in, just watch out for it.
Can I be sure that my information will be kept private?
Rocket Lawyer will not share any of your information to third parties, and this is something that they are particularly proud of. Many of its competitors will try and find opportunities to sell or share your information with third parties in the form of ‘special offers’, but this can be avoided by going with Rocket Lawyer.
Can I form an LLC on my own, or should I use an external company?
Some people may choose to form an LLC themselves, while other chose to have a company form it for them. There are pros and cons to both, but bear in mind that the DIY route takes a lot of research, as each state has different specifications and requirements. Hiring an LLC formation service means all the hard work will be done for you, giving you more time to focus on running your business.
What does Rocket Lawyer’s refund policy look like?
The Rocket Lawyer Refund Policy is pretty straightforward. All you have to do is contact the company within 30 days of making your purchase and they will provide you with a full refund. They also have the option of a 7 day free trial, so if you cancel within this time, you won’t have to pay a penny.
Do I have to be in the US for LLC Rocket to form my LLC?
No, you don’t have to be in the country to form your LLC, in fact, you don’t even have to be an American citizen or a resident. There are not many restrictions when it comes to forming an LLC in the states, therefore Rocket Lawyer can help you pretty much wherever you are in the world.
Is the company legit?
The company has been around since 2008, and since then has helped literally millions of customers with a range of services. It is a legitimate company, and this can be seen from the high volume of reviews online. You can rest assured they are not a fraud.
Is there any way I can get a discount if I use Rocket Lawyer?
The best way to get a discount on Rocket Lawyer services is to become a premium member and pay for the services monthly. As a premium member you’ll be able to make use of discounts such as 40% off when you hire a lawyer and 25% off registered agent services.
How does it compare to other LLC formation services?
If you are looking just at price, there are lots of other LLC formation services that allow you to get the service at a much cheaper price tag. Some of these other competitors actually offer much more in their packages, despite the lower price. If you want the other legal services as well, then Rocket Lawyer is a good option.
Should I reserve my name before forming an LLC?
There is generally no need to reserve your business name before forming an LLC. Some states, such as Alabama, do require name registration, so this is something that is state specific. It also may be necessary to reserve your name if you are not yet ready to form your business, so that you know it will be available when you are ready.