Incfile Review 2021: Pros & Cons (Is It The Best LLC Service?)

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Incfile is one of the best-known incorporation services on the market today. Known for its free filing plan, this company is hard to miss if you are looking for help with LLC formation.

But, just because this company is well known doesn’t mean they are the best LLC service on the market. Before you risk wasting your time and the state fees, let’s take a look at whether this company is really worth your time.

Quick IncFile Overview | Overall Rating: 8.6/10

For those in a hurry, we’ve quickly covered all the important aspects of IncFile. And these are the features we’ve reviewed and gave a score to:

  • Pricing & Features | 10/10
  • Customer Reviews | 9/10
  • Ease of Use | 8/10
  • Customer Support | 8/10
  • Turnaround Time | 8/10

Using these criteria to measure Incfile, we found they were one of the best out there. Between their free filing option and the features they offer, they simply offer one of the best values you can get.

Plus, with the sheer bulk of positive reviews this company has received, it is plain to see that their former customers agree. With a large customer support team and a generally fast turnaround time, there is a lot to love about this company.

So, if you don’t have time to read our more in-depth review of Incfile, you can feel confident in choosing this company for your incorporation. You really can’t go wrong choosing them for your LLC formation needs.

You can also choose the #1 alternative to IncFile which is ZenBusiness.

IncFile — Starting From $0

Use our special promo and get your LLC started today with IncFile! Hassle-free, cheap and quick.

#1 Alternative — ZenBusiness $49

Use our special promo and get your LLC started today with ZenBusiness!
They are one of the top-rated quality-to-price ratio services.

Incfile: The In-Depth Review

Now, if you are still with us, that’s great! Let’s take a closer look at what makes up Incfile’s services and see how well they do on each of our criteria. Then you can see if this company really cuts it where you care the most.

Incfile’s Pricing, Packages & Features | Our Rating: 10/10

This is definitely the defining feature of most services for entrepreneurs on a budget. So, let’s take a look at this first thing and see what Incfile has to offer in terms of features for the price.

We’ve given them 10 points out of 10 simply because they have a free service package option, which is perfect for starting businesses.

Silver Package – $0 + State Fee

For a price of $0 for Incfile’s starting Silver package, it is hard to get a better price for incorporation services. For this entry-level product, you will receive a basic incorporation service with the filing of your Articles of Organization in your state of formation. But, what really stands out about this service is the entire year of registered agent services it comes with.

Normally a registered agent service costs more than $100 and sometimes up to $300. With Incfile, you can receive an entire year of this service for free, and then after the year is up, it will cost $119 annually, which, as we just showed you is not a bad price. Here is everything this package offers:

  • Articles of Organization: These are the documents that officially start your LLC. Incfile will create these documents for you and file them with the correct authorities in your state of formation, officially starting your business.
  • Name Availability Search: Incfile will search the business name database in your state of formation to ensure that the name you choose for your business is available
  • Free Year of Registered Agent Service: Every state requires LLCs to maintain some form of registered agent. These services will receive official correspondence for you and then forward it to you. This provides you and your business with privacy and ensures that you will always get these important messages. Incfile will give you one year of free service and charge $119 annually after that if you don’t cancel.
  • Lifetime Customer Support: If you have questions about your formation, no matter how long it has been since you used the service, Incfile will help. You can contact them by phone or email.
  • Document Access: Once your formation is complete, Incfile will receive your important documents from the state and upload them for you to access. From here, you can view them at any time and download them when you are ready.
  • Order Tracking: You can check online to see the status of your order through your dashboard.
  • Company Alerts: Incfile sends you email alerts to remind you of upcoming deadlines for filing important documents such as annual reports and required licenses.

Start forming your LLC with Silver package on IncFile.

Gold Package – $149 + State Fee

The company also provides two more packages, and the next one up after the free option is the Gold package which costs $149. Now, this is a steep increase in price over the former free option, but it does offer some pretty nice additional features that can make it easier to actually get your LLC running after formation.

This includes an operating agreement, banking resolution, and IRS Employer Identification Number (EIN) filing. All of these are things that you honestly are going to want after formation, whether you get them from Incfile or not, so this package is definitely worth a look, and given the price is still lower than most incorporation services or even just registered agent services alone it is still a good value. In addition to everything in the Silver package, Gold includes:

  • EIN Filing: An EIN is a nine-digit number that the IRS uses to identify your business. This really is similar to a Social Security Number but for your company. This number allows you to hire employees, file certain taxes, and most banks require it to open a business bank account. It is not hard to acquire one from the IRS on your own, but it can save you a little effort to let Incfile do it for you.
  • Express Shipping: You will receive a copy of your filing documents in hard copy with express shipping. This will generally take one to three days, and you will receive a tracking number for the package.
  • Custom Operating Agreement: Your LLC’s operating agreement is an agreement between its members providing rules for the business’s structure and how it will be run. Incfile will prepare a custom operating agreement for your company.
  • Banking Resolution Document: This is simply a document printed out for a resolution your LLC can agree to sign in order to open a bank account. It can be nice but a little unnecessary.
  • S-Corporation Election: LLCs possess the option to be taxed as an S-corporation, which can have some tax benefits. Though most LLCs don’t choose this option when they are just starting, it is an option, and Incfile can file with the IRS for you.
  • Tax Consultation: Incfile will provide you with a 30-minute consultation with a certified tax expert. This can be a great opportunity to learn some about the important tax details that may affect your business.

Start forming your LLC with Gold package on IncFile.

Platinum Package – $299 + State Fee

The final package Incfile offers is the Platinum package. This includes some useful features, including a domain name for a business website arranged through another service. This package also offers expedited service, which is obviously great if you are in a particular hurry to get your business started.

Overall each package has something to offer; for many, this will particularly be the case for the Silver package. For those on a budget, it is hard to beat only paying the required state fees. It really is hard to beat this company for value. In addition to everything included in the previous packages, the Platinum package includes:

  • Expedited Filing: This is a great way to save time. As long as your state of formation accepts expedited filing, Incfile will choose this option. This can cut the state processing time down considerably, which cuts the turnaround time considerably.
  • Sample Documents: Incfile will give you access to a collection of templates for common business contracts. These were professionally written and can be customized to meet your needs.
  •  Business Domain Name and Email: Incfile will provide your business with a suitable domain name to appropriately match your business name and an email account with your business name. These services come free with the package for one year.

Start forming your LLC with Platinum package on IncFile.


IncFile Customer Reviews | Our Rating: 9/10

Incfile claims that its mission is to “provide a superior user experience at an unparalleled value.” Though founded way back in 2004, this company has certainly reached a large audience recently with an incredible growth of 200% in the last year alone and more than 500,000 businesses formed.

These incredible numbers of customers served have not been without feedback either. Across the web, there are thousands of reviews for Incfile’s services, and these are overwhelmingly positive.

Here are a few examples from the customer review aggregate Trustpilot:

This was easy and fast. I made sure to READ everything before I run into any surprises later on and made my own research. What I could do on my own I did, what I wanted them to do they did.
I believe all their information is clearly written and I haven’t run into any issues yet.
Incfile has assisted us in setting up our first LLC, we paid for our filing to be expedited and they delivered (1 day late beats waiting 4 weeks!). We are now in the process of getting our DBAs in play through this service.
Recommend using Incfile if you are looking for a one-stop shop to get everything complete on your behalf.

Let’s also look at a negative example:

stay away from this company
bad support, I won’t recommend working with them

Customer Support | Our Rating: 8/10

Incfile offers customers support by phone and email. Customer support phone hours are from 9 a.m. to 6 p.m. CST, which is overall pretty good hours for an LLC formation service.

We found that when called, they answered pretty quickly, and though agents worked quickly, they answer questions fully. Email receives a similarly fast response and with far more information than with the same questions asked over the phone.

So, overall, Incfile’s customer service will generally respond quickly and with a decent level of support. However, for questions that require a lot of detail, we would recommend the email option.


IncFile’s Ease of Use | Our Rating: 8/10

When you are using an LLC formation service, there is a good chance you don’t know how to start a business, or perhaps more likely, you don’t want to. The fact is that no matter which of these is true or any other, for that reason, you shouldn’t have to.

When you are using an LLC formation service, the point is for them to do the work for you. For this reason, it is important that the formation service is doing the work for you and making it fast and easy to incorporate.

Fortunately, Incfile makes their service easy to use, and the process can be done in only a few minutes if you are prepared. Ordering Incfile’s services will take you through a process individualized to your chosen state of formation and the business type you are trying to form. Nearly every entry has a little question mark next to it that explains more about the step if you want to know more.

There are a few upsells along the way, but they are clearly labeled and really don’t push them very hard. If you do choose to add an additional service that is not in the formation package you have chosen, the price is instantly updated on-screen, so you will know.


Turnaround Time of IncFile | Our Rating: 8/10

Most entrepreneurs are in a hurry to get their business started and get down to work. So, turnaround time is important, and fortunately, Incfile does provide a fast formation.

Incfile provides a guarantee that your LLC formation documents will be processed and submitted to your state of formation in one business day. Given many formation services base the speed of processing on the package you choose or charge a special fee for next-day processing, this is an impressive deal.

After the documents are submitted, it is up to the state how long the processing will take. However, if you want to speed up this process, Incfile does offer expedited processing with the state for an extra fee or included with the Platinum package. This can help a lot if your state of formation offers expedited filing.

Overall, compared to other formation services, Incfile offers a good turnaround time.


Additional Services That IncFile Offer

Perhaps you are looking for an incorporation service that offers a particular feature. Though LLC formation is the primary service Incfile provides, they do provide several more, some of which are provided in their higher tier packages. Here are the additional services that Incfile can provide your business.

EIN Registration – $70

As we discussed earlier, an Employer Identification Number or EIN is a critical tax identification number the IRS provides. Generally, this serves as a social security number for your business.

This is needed for hiring employees for certain tax filings and for opening most business bank accounts. Plus, sometimes certain states just require it, so in short, you will probably want one.

However, this does not mean you have to get it from Incfile. It is actually quite easy to file for an EIN online through the IRS website, by fax, or by mail. If you would like this service, it is included in the Gold and Platinum packages, or you can pay $70 separately for Incfile to acquire an EIN for you.

Registered Agent Service With IncFile – $119 Annually

All LLCs are required to designate a registered agent at their formation and to keep one as long as they exist thereafter. A registered agent will receive official correspondence on behalf of your business, including service of process.

For this reason, a registered agent must maintain a street address in every state they operate in, and this agent must be present at the given address and ready to receive service of process during all ordinary business hours. The name and address of the registered agent will also be publicly available for all to see.

You can choose to act as your own registered agent if you meet these qualifications and want to, but most business owners would rather not. Luckily, a registered agent service like Incfile can act as your LLC’s registered agent, so you don’t have to worry about any of this.

Incfile will receive any official correspondence and then simply forward it to you. The first year is free with any formation plan, and after this, it is only $119 per year.

Operating Agreement – $40

Operating agreements are a core component of running an LLC and are required in some states. These documents set out the basic structure of the business and the rules for running it.

An operating agreement should outline the ownership percentages of members, how the company will be run, how profit and loss will be distributed, how members can exit and enter the company, and many more topics, including ones that apply only to running your business.

This makes running a business much easier and safer for everyone involved, so an operating agreement is something that should never be skipped. However, with all of the things that need to be included, it can be a chore to craft one on your own. This is why Incfile’s customized operating agreements can be a really nice service which is included in the Gold and Platinum packages but can be added onto the Silver for $40.

Annual Report – $99

LLCs are required in most states to file an annual report with the Secretary of State in the locations where they operate. Generally, these reports contain basic information about the business, including names and addresses of members and managers as well as the name of the business.

When these reports are due varies from state to state, sometimes it will be a fixed date for all businesses that are required to file, and other times it will be the anniversary of your LLC’s formation. One thing that nearly all states have in common is charging a filing fee along with the report.

Though annual reports can be a hassle, particularly remembering them, they are also necessary for most states, and your business may face a variety of repercussions, including fines, being dissolved, or both if you fail to file.

However, you can have Incfile deal with your LLC’s annual report for you saving you some time and bother. This service will cost $99, and after the report is accepted, Incfile will let you know.

S Corporation Tax Election – $50

An S-corp is a term meaning a small business corporation. It is really quite similar to an LLC in most ways except that it provides some additional tax benefits in certain instances.

This tax election is not good for everyone. The best way to tell if it would be good for your business is to discuss your situation with a tax professional. If you don’t elect this tax status, you can select it later. If you do choose this option, Incfile can do the paperwork you need to file for the S-corp election for $50.

Business License Research – $99

Once you form your LLC, it’s important to get any licenses or permits you need. It will vary what permits or licenses you may need according to where your business is located, what industry you’re in, and even the structure and size of your business.

This can make it difficult to tell what you really need, and if you don’t get all the licenses and permits you need, you could find yourself in legal trouble. But, it doesn’t need to be difficult; you can pay Incfile to do a Business License Search. After you tell them about your company, they will do the research to find out all of the tax registrations, permits, and licenses you’ll need. They will even give you the necessary application forms.

Keep in mind that though Incfile’s business license search will tell you what you need and supply you with the necessary documents and information on how to fill them out, it still comes down to you to fill out the forms and submit them, Still not having to go out and do the research to find out what licenses you will need is definitely a great deal for many new entrepreneurs and can save a lot of time.

Foreign Qualification – $149

If you want to do business in a state other than where your LLC was formed, you will need a foreign qualification. Once you file for the foreign qualification, you should get a Certificate of Authority. This certificate allows you to operate in a state other than the one you formed your LLC in. If you want your LLC to operate in several states, you will need to get a foreign qualification in every new state you want your LLC to do business in. You can have Incfile file these certificates for you for $149.

Amendments and Name Changes – $99

You may find you want to make changes to your Articles of Incorporation at some point, and the way to do this is to file an amendment. You would need to do this to make changes, such as changing your LLC’s address, name, or adding any new members to your LLC. If you need some help with this, Incfile will file the necessary documents with the state after you fill in the changes you want. After this, it may take a few weeks to receive confirmation of the changes.

Certificate of Good Standing – $49

A Certificate of Good Standing is a document issued by the state that lets other businesses and people know that your business is up to date on any state requirements. You do not have to have this document, but some clients may ask if you have one, so it could be good for business. If you would like, Incfile can file this certificate for you for $49.

DBA (Doing Business As Name) – $99

A DBA is a fictitious name or a trading name that your business operates under other than its legal name. Businesses use these names for a variety of reasons, such as better name recognition, privacy, or a change or expansion in the business. A business may want to use a name that better reflects its business. You’ll need to check if your state allows a DBA, but if it does, you can have Incfile file for your DBA for $99.

Trademark Registration – $199

A trademark is something that distinguishes your company from other businesses, such as a symbol, a trademark, or words. You can register a trademark so that no other business or organization can use it as long as you continue to use it.

If you don’t want to file for the trademark yourself, Incfile will handle it for you. It will take approximately three to seven days to file for the trademark and around three to four months for the federal government to approve the trademark.

Incfile Bookkeeping and Accounting – Pricing Varies

Incfile has bookkeeping and accounting services which they offer, although you need to call in for a consultation to get a price. All of the packages come with unlimited tax consultations, the filing of one state and federal tax return, and quarterly bookkeeping. This can be a useful service. It’s vital to ensure your taxes are done correctly to avoid trouble with the IRS. You’ll also need to hire someone to do your bookkeeping if you don’t have the time or ability to do it yourself. It’s important to keep good records not only for tax purposes but to help ensure your business is doing the best it can.

Articles of Dissolution – $149

You may eventually decide to dissolve your LLC, and if you do, there will be some paperwork involved. One of the things you’ll need to do is file your Articles of Dissolution with the state in which your LLC is located. The purpose of filing the Articles of Dissolution is to inform the state that you will no longer be in business. One thing to remember when preparing to dissolve your LLC is that you may not be able to dissolve your LLC if it is not in good standing with the state. So, before trying to dissolve your LLC, it may be best to make sure it is in good standing. Once you’ve dissolved your LLC, you’ll want to inform the IRS of its status.


Incfile Pros and Cons

Pros

So, this has been a lot of information to take in, and you may be feeling a little overwhelmed. Let’s just take a quick look at the pros of using Incfile for your incorporation needs.

  • The biggest pro for Incfile is their free package; they only require you to pay state fees. There are very few other LLC formation companies that offer a free package.
  • Incfile offers a year of free registered agent service with all of their packages. This is a very useful feature since all LLCs must have a registered agent.
  • Incfile has years of experience. They first started doing business in 2004.
  • Incfile provides lifetime company alerts with all of their packages. With this service, Incfile will send you an email alerting you to any upcoming state filing deadlines. This service is very useful for keeping your LLC in good standing with the state.

Cons

Now that you have considered the pros of choosing Incfile let’s look at the cons.

  • The free package Incfile offers is great for someone trying to form an LLC on a budget. However, Incfile does have a lot of upsells, which isn’t surprising since they are a business trying to make money. Also, if you are not careful about add-ons, you could end up paying more than you would for buying a package.
  • Some customers have complained about Incfile’s customer support, especially about the difficulty in contacting them.

Special Offer

Form your LLC with IncFile now for just $0 + state fee! Risk-free & 100% satisfaction guarantee.


Recommended IncFile Alternatives

If Incfile doesn’t seem right for you, that’s okay! There are a number of LLC formation services out there, and these are two of the best Incfile alternatives.

#1 Alternative: ZenBusiness

ZenBusiness has very reasonable prices and gets excellent customer reviews. They provide some great features with all of their packages, such as a free operating agreement and filing your annual report for you if you want. They’ll also give you 25% off registered agent service with any of their packages.

We also recommend taking a look at our extended ZenBusiness review here.

$49

star rating image

Rating: 4.8/5
Review count: 4500+

zenbusiness logo new

Form an LLC today with ZenBusiness for only $49. They Have 98% customer satisfaction rating and over 4500+ verified reviews.


#2 Alternative: Northwest Registered Agent

Northwest Registered Agent is a very well-respected LLC formation service that has been in business for over 20 years. They offer excellent customer service provided through their corporate guides. You can even ask to have the same corporate guide if you call again for your issue. They only have one package, but this package provides a year of free registered agent service along with some other great features.

We also recommend taking a look at our extended Northwest Registered Agent review here.

From $35+State Fees

star rating image

Rating: 4.9/5
Review count: 4150+

northwest-logo

Form an LLC today with Nortwest. They have 98% customer satisfaction rating and over 4150+ verified reviews. They will include 1 year of free registered agent service!


Final Thoughts

So, is Incfile the best LLC service? If not, they are certainly close. With a $0 option and incredible features such as a free year of registered agent service that pretty much every LLC will need, it is really hard to beat them.

So if you need to incorporate your business, it is really hard to go wrong with Incfile. After all, beyond the state fee, which you will be paying anyways, you aren’t losing anything. So you can be confident in choosing Incfile for your business formation.

Frequently Asked Questions (FAQs About IncFile)

Start An LLC With IncFile For FREE Today!

IncFile is great for new business just because it has a superb $0 formation fee option for it’s entry package. So don’t wait and start registering your LLC with IncFile today!

Rating: 4.5 Stars out of 5

IncFile

Free LLC formation, fast turnaround time and great customer support. Don’t hesitate and try it now!

Not Sure About IncFile? Check Out Our Other LLC Reviews

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About the Author
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Founder & author

Ian Broderick is an avid author and owner of LLCGuys.com. He's been involved with the LLC formation field for over 4 years. On top of that, he has worked in several well-known LLC formation service providers. Now he decided to share his knowledge and advice with everybody. Since there are a lot of questions and concerns surrounding this field - his aim is to make LLCGuys a top-notch information provider in regards to LLC creation, service reviews and etc..

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